Privacy Policy

You have the right to request information, correction, deletion or restriction from us regarding your personal data in accordance with legal regulations. We also provide you with your data in a structured, common and machine-readable format. If we use your data based on your consent, you can withdraw your consent at any time and request that this data be deleted. Once you revoke your consent, we will no longer use your data for this purpose. If we pursue a legitimate interest in processing your data, you can send an email to datenschutz@crumpler.de to object. Regardless of this, you can always contact the relevant supervisory authorities.

If your personal data is processed on the basis of legitimate interests in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR, you have the right to object to the processing of your personal data if there are reasons for this arising from your particular situation arise. We will then no longer process the personal data in the event of a justified objection.

If your data is no longer required for the stated purposes or if its storage is not permitted for other legal reasons, we will delete it. Excluded from this are only lawfully collected data, which we are obliged to retain for legal reasons. Please note that with every deletion, the data is initially only blocked and then finally deleted after a time delay in order to prevent accidental deletion or possibly intentional damage. For technical reasons, data may be duplicated in backup files and service mirrors. Such copies may also only be deleted after a technical delay.

You can visit our websites without providing any personal information. Every time a website is accessed, the web server only automatically saves the IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transferred, website, from the request comes from, browser, operating system and its interface as well as language and version of the browser software. This data is never stored specifically about you. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering. If the IP address is considered personal, it will be deleted after 90 days at the latest, unless there are other compelling reasons to the contrary.

The website of the responsible body may contain links (links/references to other websites). If you follow one of these links, we ask you to note that these websites are subject to their own data protection declarations and the responsible body cannot assume any responsibility or guarantee for the data protection conditions of these websites.

If you send us inquiries via our contact forms on the website, we process the data you provide in order to be able to answer your inquiry. Longer-term storage will only take place if your request requires this. Otherwise, your data will be deleted after six months at the latest.

You can sign up for our newsletter on our website to receive information about our products, services and events. We use the data you provide to send us our newsletter within the scope of your consent.

We register using a double opt-in procedure. After entering your data on our website, you will first receive a confirmation email. Registration is only completed by clicking in the confirmation email. You can object to the sending of our newsletter at any time by sending us an email or using the unsubscribe link provided in the newsletter.

The newsletters contain so-called “web beacons” for the evaluation described above. As part of this retrieval, technical information is initially collected, such as information about the browser and your system, as well as your IP address and the time of retrieval. This information is used to technically improve the services based on the technical data or the target groups and their reading behavior based on their access locations (which can be determined using the IP address) or access times. The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. The evaluations help us to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users. You can object to the sending of our newsletter at any time by sending us an email or using the unsubscribe link provided in the newsletter.

This website uses technologies from Roger Wilco LLC, Millen, White, Zelano & Branigan, Jeff Cohen, 2200 Clarendon Blvd., Suite 1400A, Arlington, VA 22201, USA (www.chatra.io) to collect pseudonymized data for the purpose of web analysis collected and stored to operate the live chat system, which is used to answer live support requests. Usage profiles can be created from this pseudonymized data under a pseudonym. Cookies can be used. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser. The cookies enable, among other things, the recognition of the Internet browser. If the information collected in this way has a personal reference, the processing takes place in accordance with Article 6 Paragraph 1 Letter f of the GDPR on the basis of our legitimate interest in effective customer service and the statistical analysis of user behavior for optimization purposes. The data collected using Chatra technologies will not be used to personally identify the visitor to this website without the separate consent of the person concerned and will not be combined with personal data about the bearer of the pseudonym. To avoid the storage of Chatra cookies, you can set your internet browser so that no more cookies can be stored on your computer in the future or cookies that have already been stored are deleted. However, switching off all cookies may mean that some functions on our website can no longer be carried out. You can deactivate the collection and storage of data for the purpose of creating a pseudonymized user profile at any time with effect for the future by sending us your objection informally by email to the email address stated in the legal notice. The purpose and scope of data collection and the further processing and use of the data by Chatra as well as your related rights and setting options to protect your privacy can be found in Chatra's data protection information: https://chatra.io/privacy-policy/

You can register on our website and create a user account. Some of the services we offer may only be available to registered users. We collect the data you provide in order to be able to process the registration process. The extent of the data depends on the information you provide and can be found in the input masks. The storage period for this data depends on the duration of your registration. After you unsubscribe, the storage period depends on the statutory retention periods.

We collect personal data if you voluntarily provide it to us as part of your order, when contacting us (e.g. via contact form or email) or when opening a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact or open a customer account and without providing them you will not be able to complete the order and/or open the account or send the contact message . Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and process your inquiries. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial law retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this is permitted by law and about which we inform you in this statement. Your customer account can be deleted at any time and can be done by sending a message to datenschutz@crumpler.de.

In order to fulfill the contract, we pass on your data to companies commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution responsible for the payment and, if applicable, the payment service provider commissioned by us, or to the selected payment service, in order to process payments. The payment service provider has an independent right or obligation to process your personal data. The applicable data protection regulations can be found in the data protection declaration of the payment service provider. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies.

If a comment or other contribution is left on the website, information about the time of entry and the selected user name (pseudonym) will also be saved and published. Furthermore, the Internet service provider (ISP) of the IP address assigned to the user is also logged. This storage of the IP address is done for security reasons and in the event that the user violates the rights of third parties or publishes illegal content through a comment made. This collected personal data will not be passed on to third parties unless such transfer is required by law or serves the legal defense of the person responsible for processing.

To make our website more user-friendly, we use so-called “cookies”. Cookies are small text files that are stored on your hard drive associated with the browser you are using and through which certain information flows to the entity that sets the cookie (here, us). Cookies are used to improve the user-friendliness of our website and to enable the functions you use. If we also use cookies for other purposes, we will explain what we use them for in our data protection declaration.

In your browser you can make various settings for cookies, prohibit them and delete cookies that have been set. However, we would like to point out that without cookies you may not be able to use all of the services on our website.

If third-party cookies are used on this site, you can find further information about them in the services implemented here.

We use the Google Analytics tool from Google (Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA).

Google Analytics works with text files that are stored on your device (so-called “cookies”) to obtain information about your website usage. Google uses this information on our behalf to provide us with evaluations of website usage, reports on activity on the website and other services. The data collected about your use of the website using the “cookie” is usually transferred to a Google server in the USA for analysis and stored there. It will not be merged with other data about you that may be stored on Google.

We also use the masking function “anonymizeIP”. Before your IP address is transmitted to the Google servers in the USA, it is shortened within the EU. The unabridged IP address is only transmitted in rare cases and is then shortened on the servers in the USA. You can prevent this processing by taking the following measures:

It is possible to set your browser so that no “cookies” are stored. However, this may mean that our website is not fully functional. It is also possible to prevent data collection using a browser add-on from Google. You can find the add-on here: http://tools.google.com/dlpage/gaoptout?hl=de

If you choose to use the browser add-on, for example if you use a smartphone and tablet, you can prevent data collection by Google Analytics by clicking opt-out. This sets a cookie that prevents data collection. If you visit our website again with a different device or browser or have deleted your cookies, you will have to set the cookie again.

Further information and Google's applicable data protection regulations can be found at https://www.google.de/intl/de/policies/privacy/ and at http://www.google.com/analytics/terms/de.html. Google Analytics is explained in more detail at this link https://www.google.com/intl/de_de/analytics/.

You can revoke your consent at any time with future effect by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de

This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

On this website, various user information is collected and stored via the “Microsoft Clarity” service from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA (hereinafter “Microsoft”) for the statistical analysis of user behavior and for optimization and marketing purposes. This information, for which personal reference is always excluded, includes, among other things, time zone setting, operating system and platform, the geographical origin of the page view, the origin of the redirect if you are redirected to our site, the duration of visits to certain pages and information about website interaction (e.g e.g. scrolling, clicks and mouse-overs). Pseudonymized usage profiles can be created and evaluated from this data for the same purpose. Cookies are used for collection and evaluation. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser. The cookies enable, among other things, the recognition of the Internet browser. The data collected using Microsoft technologies will not be used to personally identify the visitor to this website without the separate consent of the person concerned and will not be combined with personal data about the bearer of the pseudonym. Collected information may be transmitted to Microsoft servers in the USA and stored there. We have concluded an order processing agreement with Microsoft, with which we oblige Microsoft to protect our customers' data and not to pass it on to third parties. All processing described above, in particular the setting of cookies to read information on the device used, will only be carried out if you have given us your express consent to this in accordance with Article 6 (1) (a) GDPR. Without this consent, Microsoft Clarity will not be used during your visit to the site. You can revoke your consent at any time with future effect. To exercise your revocation, please deactivate this service in the “cookie consent tool” provided on the website. For more information about Microsoft Clarity's privacy policy, please visit https://clarity.microsoft.com/terms

We use the Adwords remarketing function from Google (Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA).

Google Remarketing enables us to only show you the products that really interest you when you visit websites that are part of the Google Display Network (GND). For this purpose, cookies are stored by your browser in order to recognize you when you visit GND websites. By analyzing your website usage, you will then be shown advertisements for products that you have already viewed or that may be of interest to you.

To prevent the storage of cookies for remarketing, you can adjust settings about personalized advertising here (http://www.networkadvertising.org/managing/opt_out.asp).

We use the Adwords conversion tracking function from Google (Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA).

Google Conversion Tracking allows us to track what happens after a user views our ad. For example, to recognize whether a product is purchased or whether a subscription to our newsletter takes place. By clicking on our Google ad, a cookie will be stored on your device to enable this function. A personal reference is not established. To prevent cookies from being saved for conversion tracking, you can make the appropriate settings in your browser. Further information about conversion tracking can be found here https://support.google.com/adwords/answer/1722022?hl=de

Components from DoubleClick by Google are integrated into this website. DoubleClick by Google transfers data to the DoubleClick server with every impression as well as with clicks or other activities. Each of these data transfers triggers a cookie request to the data subject's browser.

The operating company of DoubleClick by Google is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.

If the browser accepts this request, DoubleClick sets a cookie on the information technology system of the data subject. The purpose of the cookie is to optimize and display advertising. The cookie is used, among other things, to place and display user-relevant advertising and to create reports on or improve advertising campaigns. The cookie also serves to avoid multiple displays of the same advertisement. DoubleClick uses a cookie ID that is required to process the technical process. The cookie ID also enables DoubleClick to record conversions. Conversions are recorded, for example, if a user was previously shown a DoubleClick ad and then made a purchase on the advertiser's website using the same Internet browser.

A DoubleClick cookie does not contain any personal data. The data subject can prevent the setting of cookies through our website at any time by means of an appropriate setting in the Internet browser used and thus permanently object to the setting of cookies.

Further information and the applicable data protection regulations of DoubleClick by Google can be found at https://www.google.com/intl/de/policies/.

This website uses the remarketing function “Custom Audiences” from Facebook Inc. (“Facebook”). This function is used to present interest-based advertisements (“Facebook Ads”) to visitors to this website when they visit the social network Facebook. For this purpose, the Facebook remarketing tag was implemented on this website.

This tag is used to establish a direct connection to the Facebook servers when you visit the website. It is transmitted to the Facebook server that you have visited this website and Facebook assigns this information to your personal Facebook user account.

Further information on the collection and use of data by Facebook as well as your rights in this regard and options for protecting your privacy can be found in Facebook's data protection information at https://www.facebook.com/about/privacy/. You can generally deactivate the “Custom Audiences” remarketing function if you do not want it. To do this, you must make the appropriate settings at https://www.facebook.com/settings/?tab=ads#_=_. However, you must be logged in to Facebook.

Due to our legitimate interests in the analysis, optimization and economic operation of our online offering, we use the so-called “Facebook pixel” from the social network Facebook (operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA or Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). With the help of the Facebook pixel, Facebook is able to determine the visitors to our offer as a target group for the display of advertisements, so-called “Facebook Ads”.

If you don't want this, click {here} to stop pixel tracking. This termination applies only to the browser currently in use and only to our website.

On the website we use technologies from Bing Ads (bingads.microsoft.com), which are provided and operated by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (“Microsoft”). Microsoft places a so-called cookie on your memory, hard drive or the respective device if you came to our website via a Microsoft Bing ad. This allows Microsoft and us to recognize that someone has clicked on a Bing ad, been redirected to our website and reached a predetermined landing page (a so-called “conversion site”). We only learn the total number of users who clicked on a Bing ad and were then redirected to the “conversion site”. Microsoft collects, processes and uses information via the cookie, from which usage profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and are used to display advertisements. No personal information relating to the user's identity is processed.

If you do not want information about your behavior to be used by Microsoft as explained above, you can refuse the necessary setting of a cookie or, for example, use your browser setting to generally deactivate the automatic setting of cookies. You can also prevent Microsoft from collecting the data generated by the cookie and relating to your use of the website and from processing this data by using the following link http://choice.microsoft.com/de-DE/opt- out explain your objection. Further information on data protection and the cookies used by Microsoft and Bing Ads can be found on the Microsoft website https://privacy.microsoft.com/de-de/privacystatement.

On our website, anonymized information about the surfing behavior of website visitors is collected and stored for marketing purposes using a tool from Criteo GmbH. This data is stored on the visitor's computer in the form of cookies. Criteo uses an algorithm to analyze anonymously recorded surfing behavior. Targeted product recommendations can then be displayed as personalized advertising banners on other websites (so-called publishers). Under no circumstances can this data be used to personally identify you as a visitor to our websites. The data collected is only used to improve the offer. This information will not be used or passed on to third parties in any other way.

You can object to the anonymous analysis of your surfing behavior on our websites by clicking on Criteo opt-out here.

Further information about Criteo can be found in the data protection regulations of Criteo GmbH.

Our website uses social buttons from social networks (Facebook, Twitter, Google+, Instagram, Pinterest, YouTube and Vimeo). This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in the optimal marketing of our offer. In order to increase the protection of your data when you visit our website, these buttons are not fully integrated into the page as plugins, but rather simply using an HTML link. This integration ensures that when you access a page on our website that contains such buttons, no connection is established to the servers of the provider of the respective social network. If you click on one of the buttons, a new window in your browser opens and calls up the page of the respective service provider, where you can press the Like or Share button (if necessary after entering your login data). The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as a contact option and your related rights and setting options to protect your privacy can be found in the providers' data protection information. http://www.facebook.com/policy.php, https://twitter.com/privacy http://www.google.com/intl/de/+/policy/+1button.html https://help .instagram.com/155833707900388 https://about.pinterest.com/de/privacy-policy https://policies.google.com/privacy?hl=de&gl=de (for YouTube) https://vimeo.com/ privacy

We use the provider Vimeo to integrate videos. Vimeo is operated by Vimeo, LLC with headquarters at 555 West 18th Street, New York, New York 10011. On some of our websites we use plugins from the provider Vimeo. If you access the websites on our website that contain such a plugin, a connection will be established to the Vimeo servers and the plugin will be displayed. This sends information to the Vimeo server about which of our websites you have visited. If you are logged in to Vimeo as a member, Vimeo assigns this information to your personal user account. When you use the plugin, such as clicking on the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your Vimeo user account before using our website and deleting the corresponding Vimeo cookies.

We only share information with third parties to the extent described in this privacy policy. For more effective management, data is used within the group or contract processors are used.

We reserve the right to adapt or change this data protection declaration at any time with future effect. The current version is available on the website.